Frontier’s fiber-optic internet service may be coming to your community

Fiber-optic cables, center, and copper Ethernet cables feed into switches inside a communications room at an office in London.

Fiber-optic cables, center, and copper Ethernet cables feed into switches inside a communications room at an office in London.

Jason Alden / Bloomberg

Frontier Communications is expanding the availability of its 100 percent fiber-optic network in Connecticut, as the telecommunications company looks to add 280,000 consumers in the state to its ultra-highspeed broadband service by the end of this year.

Installation of Frontier’s fiber-optic network already is underway in parts of four-dozen Connecticut communities. The work being done this summer is part of a multi-year expansion effort the company announced at the end of April.

Frontier had about 20,000 fiber optic customers “in small pockets” around Connecticut prior to the start of this summer’s construction activity, according to Bridgid Smith, a company spokeswoman.

“This infrastructure investment stems from Frontier’s belief that access to high-speed broadband is critical to building a digital society, enhancing community inclusion, and helping the environment,” Julie Murtagh, senior vice president of Frontier’s Connecticut operations, said in a written statement released Wednesday. “I am confident communities will see Frontier in a new way once they experience the power of fiber-optic technology.”

Initially, depending on speed and customer location, the service will cost between $44.99 and $69.99 per month, according to Smith.

Murtagh said Frontier’s gig-speed service provides consumers with downloads and uploads up to 25 times faster than the broadband service offered by cable television companies in Connecticut..

“Best of all, Frontier’s Gig service can support multiple devices and users in the same household, without restrictive data caps,” Murtagh said.

Smith said “Connecticut is a key state for Frontier, so we will be building a lot of fiber there for years to come.”

“Several factors play a role in the decision to build in new areas, such as how quickly we can gain community support, pull permits to build, how much manpower we have dedicated in the area, and the demand for the product,” she said.

Lon Seidman of Essex, who reviews technology products on his YouTube channel LON.TV, said Frontier’s initial rollout of fiber optic “sounds like it has got potential.”

“What remains to be seen is how far they will go into each of those communities installing fiber optics,” Seidman said. “It’s one thing to say you’re going to go into town, but the real key is how widely it is available in that town. It’s all about how they execute and whether they are able to deliver on their promises.”

Fiber-optic cable allows Internet service at a faster rate of speed and is considered a more reliable product for consumers, he said.

“Fiber is not as susceptible to the kind if interference that you get with copper wire,” Seidman said. The highlights of Frontier’s FiberOptic residential service also include:

The towns in which Frontier is laying fiber optic cable in this summer include Branford, Cheshire, Derby, East Haven, Hamden, Meriden, Milford, New Haven, North Haven, Wallingford, West Haven and Woodbridge in New Haven County; and Bethel, Bridgeport, Danbury, Norwalk, Shelton, Stamford and Trumbull in Fairfield County

More information on Frontier’s fiber-optic service can be obtained by calling 1-855-887-0992.